As a token of gratitude to our heroes, healthcare
workers and first responders are eligible to receive an
Extra 15% off
online and in US Kipling Retail Stores and
10% Off in US Kipling Outlet Stores
Frequently Asked Questions
Who is eligible for the Healthcare Workers and First Responders Discount?
![close](https://www.kipling-usa.com/on/demandware.static/-/Sites-kip-Library/default/dw24ab4417/banners/heroes/faq-arrow.png)
Healthcare Workers: doctors, nurses, technicians, medical researchers, hospital workers etc. Please apply to confirm your eligibility.
First Responders: EMTs, firefighters, police etc. Please apply to confirm your eligibility.
How do I verify my eligibility for the Healthcare Workers and First Responders Discount?
![close](https://www.kipling-usa.com/on/demandware.static/-/Sites-kip-Library/default/dw24ab4417/banners/heroes/faq-arrow.png)
For Online Only: Verify your eligibility by clicking the link above. After successful verification through SheerID, you’ll receive a single-use promo code you can use for a 50%-discounted purchase on kipling-usa.com.
For Retail Stores:Â To be verified and use the discount in-store, present the Associate with your state-, government- or employer-issued ID.
For Outlet Stores:Â To be verified and use the discount in-store, present the Associate with your state-, government- or employer-issued ID.
Can I use the discount more than once?
![close](https://www.kipling-usa.com/on/demandware.static/-/Sites-kip-Library/default/dw24ab4417/banners/heroes/faq-arrow.png)
Yes, you can use the discount once every 30 days, but you’ll need a new promo code each time. Once you’re ready to shop again, you can re-verify your status to receive a new promo code.
Can I use the discount at a Kipling Retail store or Outlet?
![close](https://www.kipling-usa.com/on/demandware.static/-/Sites-kip-Library/default/dw24ab4417/banners/heroes/faq-arrow.png)
For Retail Stores:Â You can only use the 15% off Healthcare Workers and First Responders discount in the United States at kipling-usa.com or at retail stores that are owned and operated by Kipling. Note that this does not include Kipling outlet stores or 3rd-party retailers of Kipling products. To be verified and use the discount in-store, present the Associate with your state-, government- or employer-issued ID.
For Outlet Stores:Â You can only use the 10% off Healthcare Workers and First Responders discount in the United States at a Kipling outlet store. To be verified and use the discount in-store, present the Associate with your state-, government- or employer-issued ID.
Is the discount valid for all products from Kipling?
![close](https://www.kipling-usa.com/on/demandware.static/-/Sites-kip-Library/default/dw24ab4417/banners/heroes/faq-arrow.png)
Gift Cards are excluded from this offer. The discount also cannot be combined with other promotions or promo codes. See Terms and Conditions for more details.
My code isn’t working / I haven’t received my code yet?
![close](https://www.kipling-usa.com/on/demandware.static/-/Sites-kip-Library/default/dw24ab4417/banners/heroes/faq-arrow.png)
You should receive your code within 24 hours. There may be a 20 minute + delay to activate your code once it is sent.
What is SheerID?
![close](https://www.kipling-usa.com/on/demandware.static/-/Sites-kip-Library/default/dw24ab4417/banners/heroes/faq-arrow.png)
Our verification process is powered by SheerID. You will not be contacted by SheerID outside of any requests for additional information in regard to your Healthcare Worker/ First Responder verification status. You can learn more about the SheerID verification process here.